Systems Integration
Custom API integrations connecting the systems you already run.
Most operational friction lives at the seams between systems — the CRM that doesn't talk to the ERP, the storefront that doesn't talk to fulfillment. We build the integration layer that connects them, including webhook-driven, real-time integrations where polling isn't fast enough.
What this covers
- Custom API integrations between SaaS platforms, ERPs, and CRMs
- Webhook-driven, real-time data sync
- Integration layers that survive a single vendor's API changing underneath you
- Consolidating several point-integrations into one owned, maintainable system
Our approach
We design integrations to degrade gracefully, not silently. When an upstream API changes or goes down, you should get an alert, not a week of quietly missing data.
Common integrations we build
- Website and CRM — forms, leads and bookings that arrive in the CRM with their source and context. See connecting website forms to a CRM.
- Commerce and operations — orders, inventory and customers kept in agreement between a store and the systems behind it.
- SaaS to SaaS — two products that need to share data without a person copying it across.
- Internal systems — older platforms exposed through a clean API so new tools can use them.
What every integration includes
Retries for temporary failures, a record of every message sent and received, alerts when something keeps failing, and a way to replay what was missed. Credentials are stored securely and limited to what the integration needs. The goal is an integration you never have to think about — and, when something upstream changes, one that tells you instead of quietly losing data.
Questions we hear
What if a vendor has no API? We look at exports, webhooks, file drops or the vendor's partner options before anything less reliable.
Who maintains it? We can, under ongoing support, or we document it for your team.
Related
Scope Your Integration
Tell us which systems need to talk to each other and how they don't today.